Tyler Unveils New Recycling App
A new resource is available to Tyler Solid Waste customers to help keep up with their recycling and trash pick-up schedule. Tyler Talks Trash is available on the website TylerSolidWaste.com or as a mobile app, on both Android and Apple phones.
The service allows customers to see their collection day calendar by simply typing in their address. The calendar shows both recycling and trash collection dates, as well as any changes to the schedule including holiday or bad weather delays.
“After last year’s ice storm, we knew we needed a better way to alert our customers about any route changes in a fast and reliable manner,” Tyler Solid Waste Director Russ Jackson said. “Now it will be easy for citizens to check either their phone or computer to get up-to-date information. Most of us take our trash pick-up for granted until something disrupts the service, and then everybody wants answers quickly.”
A printable map is available and customers may also sign up for reminders via email, a phone call, Twitter or calendar request on iCal, Outlook or Google Calendar.
Currently, recycling is being picked up once a week, either on the first and third or second and fourth Wednesday of each month. However, this causes confusion when there is a fifth Wednesday in a month or anytime there is a holiday schedule change.
To alleviate this confusion, recycling is now picked up every other week regardless of how many weeks are in a month. Also, routes changed from a Wednesday only schedule, to include pick-ups on Mondays, Tuesdays, Thursdays or Fridays.
Also, when a pick-up day is a city holiday, the recycling pick-up takes place on the following day. If Monday is the normal day and it is a holiday, then the pick-up day is Tuesday. If Friday, then the pick-up is Saturday.
This change allows the city to have one driver and one truck picking up recycling, and only delivering the load to the Rivers Recycling Center in Kilgore when it’s full. City officials estimate a savings of $85,000 per year.
“We see this as a much more fiscally responsible route, as well as being easier to remember for the Tyler residents,” Jackson said. “This is a wonderful idea that came directly from my Solid Waste employees. I’m pleased at how the department is constantly seeking to improve.”